11:00 am - 12:30 pm Idea Fest: Queueing Analytics—Machine Learning, Casual Queueing and SiMLQ for Data Driven Simulation
11:00 am - 12:00 pm Featured Idea Fest: Consumer Collectives and Netnographic Research—Past, Present, and Future
2:00 pm - 6:00 pm Dissertation Defence: Post-Secondary Level Chinese Heritage Language Education in Greater Vancouver Area: Under the Commodification of Higher Education
12:00 pm - 1:00 pm IdeaFest: From Disruption to Production—How the Clean Air Movement Created New Forms of Expertise
9:30 am - 1:30 pm Thesis Defence: Assessing Customer Sustainability Behaviors in the Fashion Industry through Data Analytics